ONDA — Traveler’s guide and flight schedules: practical guide

Quick answer. ONDA’s passenger information brings together practical information for Morocco’s airports: flight schedules and status, airport services, baggage guidance, security, customs information and access to each airport. It is the right source for airport operations, but it does not replace the airline for ticket conditions or the competent authorities for immigration and visa decisions.

Read flight times correctly

ONDA displays arrivals and departures with the scheduled time, an estimated time when available and the current status. Use the flight number together with the airport to avoid confusing two routes with similar destinations. If the issue concerns changing a ticket, baggage allowance purchased with the fare or reimbursement, contact the airline rather than ONDA.

Information specific to each airport

Airport pages describe access, ground transport, Wi-Fi, shops, medical assistance and other facilities. Casablanca Mohammed V, for example, separates departure, arrival and transit information. Checking the airport page before travel is useful for terminal access and services that may differ from one airport to another.

Baggage and security

The traveller guide recalls security controls and cabin-baggage rules, but restrictions may also depend on the airline and destination country. For prohibited or limited items, compare the airport guidance with the carrier’s rules and the rules of the destination. For lost or damaged baggage after arrival, ONDA directs passengers to the airline’s baggage-claims service.

Visa and travel documents

Airport information can help prepare the journey, but it is not a visa eligibility decision. Passport, visa, AEVM or other entry requirements must be verified through the official authority for the traveller’s nationality and situation. An airport page should never be treated as proof that entry to Morocco or another country is authorized.

Before departure

1. check the flight status and any estimated time;
2. confirm terminal and baggage conditions with the airline;
3. prepare the required passport and entry documents;
4. allow time for security, customs and border formalities;
5. consult the airport page for access, transport and passenger services.

When to call whom?

Use ONDA for operational flight and airport information. Use the airline for the ticket, reservation, baggage allowance and commercial disputes. Use the competent public authority for visa or entry questions. Keeping these roles separate avoids being redirected between services at the last minute.

Official sources checked on 8 September 2026

• ONDA — passenger and flight information
• ONDA — traveller guide

Key point: ONDA informs you about the airport and flight operation; the airline manages the ticket, while public authorities decide entry requirements.